The time I need to prepare an order for shipping varies. Please allow up to 2 weeks of processing time for your order to ship. If you need your order sooner, please feel free to send us a message.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & exchanges:
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 3 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.